Healthcare Psychology and Communication Skills

Healthcare Psychology and Communication Skills is a newly introduced subject in the PCI NEP 2020-aligned B.Pharmacy syllabus, focused on the soft skills pharmacists need for effective patient care. This category covers the basics of psychology, patient behavior, counselling techniques, and verbal and non-verbal communication in healthcare settings.

Designed for first-semester B.Pharmacy students, these notes explain how understanding patient psychology and communicating clearly improves medication adherence, patient trust, and overall healthcare outcomes — skills every future pharmacist needs beyond the pharmacy counter.